Refunds are issued only in cases of technical errors or dissatisfaction with the assessment process.
Refund requests due to user submission errors must be submitted within 24 hours of the assessment.
Disputes regarding assessment results must be reported within 7 days for consideration.
Refunds are processed within 30-45 business days after approval of the request.
Once an assessment has been started, no refunds are provided; cancellation applies only before starting.